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FAQ’s

What is the cancellation/broken appointment policy at 818Dental? 

At 818 Dental we require 48 hours notice for any changes to your appointment. This allows us sufficient time to offer newly available appointment times to our other patients. Broken appointments within 48 hours of your allocated time will unfortunately incur a $50 broken appointment fee which will be charged to your account. We understand that some circumstances are un avoidable and do arise on short notice – for this reason we will only charge a broken appointment fee if we are unable to fill the appointment that had been allocated to you.

Do you use amalgam or resin filling materials at 818 Dental?
At 818 Dental we only use composite resin filling materials – composite resin is tooth coloured and comes in various shades so we can match the colour to your existing tooth structure. Composite resin allows us to be more conservative during the restorative process because it is chemically bonded to the tooth unlike amalgam which is kept in place by mechanically locking the material into the tooth. 

Are my existing amalgam fillings dangerous to my health?
In recent times there have been many investigations into the use of amalgam in dentistry. There is continuing controversy over the toxicity of amalgam filling materials but no conclusive evidence suggests that they are detrimental to your health once they have been placed in the mouth.
At 818 Dental we only replace old amalgam fillings when they are leaking or fractured or if requested by our patients.

Do resin filling materials contain BPA?
Some resin filling materials do contain low levels of BPA, these are minute amounts and are well below the maximum level of consumption as advised by the Australian Dental Association (ADA).
Many studies have been completed and found that although traces can be found in saliva for up to 1-3 hours after filling placement these traces do not enter the blood stream and are undetectable 24 hours following treatment.
If BPA is still a concern please don’t hesitate to contact our friendly staff at 818 Dental to discuss alternative options.

What is the role of a Dental Hygienist?
A dental hygienist is a professional who works along-side dentists and specialists. Like Dentists, Hygienists study for four years at university although they are trained to specifically treat and maintain your oral health, in particular the health of your gums, the support structures of your teeth.
Hygienists are able to thoroughly remove plaque and tartar from above and below the gum line. They are also trained to place sealants, take radiographs, perform whitening treatments and give anaesthetic.
At 818 Dental they perform the majority of our recall appointments and are an invaluable addition to our practice.

Is it safe to whiten my teeth? What restrictions are there on teeth whitening products?
It is safe to whiten your teeth as long as done so under the supervision of your dentist. There has been much controversy over the last 3 years regarding the strength of the gels we are allowed to administer for take home treatments. Initially Dentists were restricted to using only low percentage whitening gels but the Australian Dental Association (ADA) has since revoked this regulation allowing us to again provide our patients with stronger whitening treatments.
At 818 Dental we closely assess and monitor the whitening process for our patients to ensure they do not encounter any adverse effects when whitening their teeth.

Can snoring and sleep apnea be treated?
There are several treatment options available for patients who are prone to snoring or have sleep apnea. We recommend that a sleep study is conducted to assess the severity of this issue before exploring the available treatments.
If you would like to organize a sleep study (these can be done at a clinic or at home) please phone our practice and one of our practitioners can arrange a referral for you.

Is it safe to visit the dentist whilst pregnant?
Yes definitely! In fact it is recommended.
During pregnancy oral health can decline leading to plaque and tartar build up and gum disease such as gingivitis. It is very important to maintain your oral health whilst pregnant as it is an aspect of your health that can often be neglected once the baby arrives.

What options are available to me if I wish to straighten my teeth?
At 818 Dental we are very excited to offer a variety of orthodontic treatments to our patients.
We have practitioners qualified in the use of removable appliances for children, the Inman Aligner, Invisalign and fixed orthodontics. Your treatment options will vary depending on the severity of your crowding and your expectations.
If you are interested in straightening your smile why not contact our practice and book a consultation today!

What measures are taken to ensure my health and safety are not compromised during my appointment?
At 818 Dental we do our upmost to ensure our patients, as well as ourselves, are protected from cross contamination of any kind.
All of our instruments undergo a rigorous disinfection process and are then sterilized to ensure they meet the standards set out by the Australian Dental Association (ADA).
Our staff attend infection control courses frequently to ensure they stay up to date with new regulations made by the ADA.

Will my appointment be painful?
At 818 Dental our practitioners are extremely careful to ensure your appointment is as pain free as possible. We use the latest anaesthetic technology available to ensure your experience with us is a pleasant one.
If you have experienced trouble with going numb previously we encourage you to notify us. For patients with this issue we normally request they come in 15-30 mins prior to their appointment so they have adequate time to go numb before their appointment begins.

What contributions will my health fund make to the cost of my dental treatment?
If you have dental extras cover all health funds will contribute to your dental treatment. The percentage of your treatment that will be covered differs depending on your particular health fund and the level of cover you have.
At 818 Dental we are preferred providers for HCF and through their ‘More for Teeth’ program patients are able to claim 2 exams, hygiene visits and radiographs per year with no gap!
We do our best to ensure there are no hidden surprises when it comes time to pay for your appointment. Our front office staff are more than happy to provide you with the item numbers for your treatment so you can find out from your health fund how much rebate will be granted.

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